Payment / Dispatch
1) Payment by PayPal
You can safely and easily pay by PayPal. At the end of the ordering process you will be forwarded directly to PayPal. If you are already a PayPal customer, you can log in to your account and submit the payment. If you do not have a PayPal account, you can either log in as a guest or you can open a PayPal account and confirm the payment.
Once we receive your payment, usually within a few minutes, your order will be processed. If we receive your order incl. your payment before 12:00 noon, your order will be shipped the same day and will usually be delivered depending on your country within 1-3 workdays.
Our PayPal account: firstname.lastname@example.org
2) Payment in advance
If you select payment in advance, your order will be processed as soon as we receive your payment. Please be sure to indicate your order number when sending your payment by bank transfer so we can allocate your payment correctly. Depending on the bank it may take 1-3 workdays as your payment will receive us. We will reserve your ordered products until we will receive your payment, but no longer than seven days.
3) Payment on account
If you select payment on account, the payment is due once you receive your order. Please be sure to indicate your invoice number when sending your payment by bank transfer so we can allocate your payment correctly.
Of course, we know that sometimes things can easily be forgotten. Please do not be surprised that we will remind you of an unpaid bill. You will then receive an email from us. Soonest transfer of the outstanding amount should then be carried out by you.
a) Shipment is carried out through our shipping partner DHL, Postnl.
Delivery within Germany usually takes between 1-2 workdays. If you place your order incl. payment before 12:00 noon on weekdays, your order will be shipped the same day and will usually be delivered the day after.
Delivery within Europe usually takes between 1-4 workdays.
Delivery usually takes depending on your country between 8-14 workdays.
Excluded from shipment by express are dangerous goods such as batteries, additives and lexan colours.